We are Here to Help You
Have questions about your account, payment transactions, safety, or need assistance? Reach out through any of our official channels below.
Email Support
For general queries, accounts & matchmaking support
Contact Number
Direct telephone assistance & general queries
Helpline Number
Dedicated helpline for urgent account & profile help
Billing & Grievance Desk
For payment queries, refunds & grievance redressal
Send Us a Message
Fill out the form below and our dedicated support representative will contact you within 24 hours.
Contact & Support Details
Platform Name:
Prem Jodo
Official Email:
[email protected]Contact Number:
+91 7087362399Helpline Number:
+91 9625477336Operating Hours:
Mon - Sat: 9 AM - 7 PM IST
Statutory Grievance Redressal Officer
Under the Information Technology Act, 2000 and SPDI Rules, users can escalate unresolved concerns directly to our Grievance Officer:
Grievance Redressal Officer
Email: [email protected]
Helpline: +91 9625477336
SLA: Acknowledgment within 24-48 hrs, resolution within 15 days.